Company and commercial
Product fit, pricing, procurement, and company questions.
info@echo-reply.netReach the monitored inbox for your question, or tell us about an Enterprise DNS requirement.
Product fit, pricing, procurement, and company questions.
info@echo-reply.netAccount help, technical questions, and suspected service outages.
support@echo-reply.netData subject requests, GDPR questions, or privacy concerns.
privacy@echo-reply.netReport suspected misuse, appeal an abuse decision, or send an authority enquiry about our services.
abuse@echo-reply.netFor the Digital Services Act, our electronic contact point for Member States’ authorities, the European Commission and the European Board for Digital Services is abuse@echo-reply.net. Authority communications are accepted in Danish and English. Service users can reach human assistance at support@echo-reply.net. Abuse reports and appeals go to the abuse inbox above.
We do not operate a public community-support channel. For self-service help, use the documentation. For account-specific help, use the monitored support inbox above.
See confirmed incidents and service updates on our public status page.
Open service statusReview the controls the product provides, their limits, and the responsibilities that remain with your organisation.
Review security controlsRead how we use personal data, who may receive it, how long we keep it, and how to exercise your rights.
Read our Privacy PolicyTell us who you are and roughly how many DNS zones you expect to manage. For another commercial or company question, email info@echo-reply.net.
Inquiry received, we'll be in touch.
Keep a copy of any information you may need while we review it.