Contact us

Reach the monitored inbox for your question, or tell us about an Enterprise DNS requirement.

Choose the right route

Abuse and authority enquiries

Report suspected misuse, appeal an abuse decision, or send an authority enquiry about our services.

abuse@echo-reply.net

For the Digital Services Act, our electronic contact point for Member States’ authorities, the European Commission and the European Board for Digital Services is abuse@echo-reply.net. Authority communications are accepted in Danish and English. Service users can reach human assistance at support@echo-reply.net. Abuse reports and appeals go to the abuse inbox above.

We do not operate a public community-support channel. For self-service help, use the documentation. For account-specific help, use the monitored support inbox above.

Check before you rely

Service status

See confirmed incidents and service updates on our public status page.

Open service status

Security and regulatory controls

Review the controls the product provides, their limits, and the responsibilities that remain with your organisation.

Review security controls

Hosting and data handling

Read how we use personal data, who may receive it, how long we keep it, and how to exercise your rights.

Read our Privacy Policy

Discuss an Enterprise DNS requirement

Tell us who you are and roughly how many DNS zones you expect to manage. For another commercial or company question, email info@echo-reply.net.

We use these details to respond to and assess your inquiry. See the Privacy Policy for storage, email delivery, retention, and deletion information. Do not include passwords, transfer codes, or other secrets.